Privacy Policy

VirtuoFit (“we,” “us,” or “our”) is committed to your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use the VirtuoFit app, website, and related services (“Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

We collect the following types of information:

1.1. Information You Provide Directly

Personal Details: Name, age, gender, phone number, email address.
Health Information: Height, weight, fitness activities, medical history (if voluntarily provided).
Payment Details: If you purchase paid plans, we collect billing details, but payment processing is handled by third-party providers.

1.2. Information Collected Automatically

Device Information: IP address, browser type, operating system.
Usage Data: App interactions, features accessed, and time spent on the app.
Location Data: If enabled, we may collect GPS location for activity tracking.

1.3. Information from Third Parties

Google Fit & Wearables: If you connect these accounts, we receive fitness and health data.
Corporate Wellness Programs: Employers may share basic user details for onboarding.

2. How We Use Your Information

We use your information for the following purposes:

To provide and improve our Services.
To personalize your fitness and wellness experience.
To track and analyze health and fitness progress.
To enable corporate wellness and team participation.
To process transactions and subscriptions.
To send important updates, promotional offers (with consent), and customer support messages.
To ensure compliance with legal and regulatory requirements.

We DO NOT sell or rent your personal data to third parties.

3. Data Sharing & Disclosure

We may share your data only in the following cases:

With Healthcare & Fitness Experts: If you choose to consult a doctor, trainer, or wellness expert through VirtuoFit.
With Service Providers: Third-party vendors that support our app (e.g., payment gateways, cloud storage, analytics).
With Employers (For Corporate Users): Limited data (such as participation status) may be shared for wellness programs.
For Legal Compliance:If required by law, court order, or to prevent fraud, security threats, or violations of our Terms of Use.

We DO NOTshare sensitive health data without user consent.

4. Data Security

We take appropriate technical and organizational measures to safeguard your data, including:

Encryption: Protecting personal and health data from unauthorized access.
Secure Servers: Storing data in compliance with applicable security standards.
Limited Access: Restricting access to authorized personnel only.

However, no system is 100% secure, and we cannot guarantee absolute security. Users are responsible for keeping their login credentials confidential.

5. Your Rights & Choices

You have the following rights over your data:

Access & Correction: You can request a copy of your data and correct inaccuracies.
Data Deletion: You can request account deletion, and we will remove personal data unless required by law.
Opt-Out of Marketing: You can unsubscribe from promotional emails and notifications.
Withdraw Consent:If data is processed based on consent, you can withdraw it anytime.

To exercise these rights, contact us at info@virtuofit.com.

6. Data Retention

We retain personal data for as long as needed to provide our Services and comply with legal obligations. After account deletion, data may be retained for a limited period for compliance and dispute resolution purposes.

7. Children’s Privacy

Our Services are not intended for children under 13. We do not knowingly collect data from minors. If we discover such data has been collected, we will delete it immediately.

8. International Data Transfers

If you access our Services from outside India, your data may be transferred to and processed in India or other jurisdictions where data protection laws may differ. By using our Services, you consent to such transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. If significant changes occur, we will notify you via email or in-app notifications. Continued use of our Services after updates means you accept the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@virtuofit.com
Address: Technopark, TVM, Kerala.

By using VirtuoFit, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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